This dress could be custom made, there are no extra cost to do custom size and color.
1, Material: tulle, elastic satin, lace, sation.
2, Color: picture color or other colors, there are 126 colors are available, please contact us for more colors, please ask for fabric swatch.
3, Size: standard size or custom size, if dress is custom made, we need to size as following
shoulder to shoulder :_______cm/inch (measured from back of shoulder)
shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
shoulder to hem :_______cm/inch (measured from middle of shoulder over nipple to end of skirt)
nipple to nipple:_______cm/inch
armhole__________cm/inch (end of arm)
4, Delivery time:
Normal time: Within 25 days (From May to Dec)
Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
5, Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
6, Shipping: by UPS or DHL or some special airline.
7, Payment: Paypal, bank transfer, western union, money gram and so on.
8, Return Policy: little black dress
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.
9, Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.
Standard receiving time (Time you pay successfully) = Tailoring time (around 2-5 Calendar days) + Shipping time (around 3-15 Calendar days).
To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.
Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.
Tracking Your Order
You can check your order information at this link.
We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.
Here are the links to all the delivery companies we use so you can track your order
International Delivery Policies (Ship Worldwide)
For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to U.S, UK, Canada, Australia and so on, are safe without any damage because of those well-trained stuff.
Completely obsessed the fit was perfect I order a size 18 after checking measurements. Details and lace don't feel or look cheap it has 3 layer so definitely not see threw. Attention to detail was very impressive for the cost. I am 6 foot tall so the length was perfect for me. Actually cried when I put it on and cannot wait to get married. Postage was extremely fast 2 weeks from order date and it was at my front door. Great communication and updates.
Ich war total positiv überrascht: Gut verarbeitet, Stoff schön, Grösse passt.
Wäre schade gewesen, mehr Geld dafür auszugeben.
Habe meine Schuhe nach der Länge des Kleides gekauft. So hat die Länge perfekt gepasst. Das Kleid sieht auch nach einem Waschgang noch gut aus.
Very satisfied with this dress! Got a size 6, and did have to do some alterations (my mom is a seamstress, but if you don't have someone like that on hand, I'd suggest a custom size).
We also added some additional beading, and removed the mesh slit at the breast, and put some lace in it's place.
Loved the back, and loved the length! No one would have had guessed how inexpensive it was!